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The Container Store Reviews

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About The Container Store

Containerstore.com is a platform that specializes in storage and organization solutions. Their offerings are designed to help customers organize their homes with a variety of products and services. They provide solutions for the kitchen, closet, travel, and home decor.

One of their notable services is the Elfa Savings Event, where customers can save up to 30% off on Elfa products depending on the amount they spend. They also offer custom design services for customers who want personalized solutions for their spaces.

In addition to their regular offerings, they frequently introduce new products. These range from storage bins and ceiling racks to decorative items like faux leather bins and serving boards. They also offer products for specific seasons or activities, such as gardening essentials and outdoor items for the sunny season.

They have a wide range of products, with more than 11,000 items designed to transform lives through the power of organization. Their website is a great place to explore these products, find store locations, and get inspired by real-life organization solutions.

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The Container Store Customer Reviews (10)

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Lisa Fuhrmann
Lisa Fuhrmann
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Feb 9, 2023
Spencer Fuller
Spencer Fuller
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Feb 9, 2023
Carole Durand
Carole Durand
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Feb 6, 2023
Matthias Bosch
Matthias Bosch
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Feb 5, 2023
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Viola Brown
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Feb 4, 2023
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Feb 4, 2023
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April Burroughs
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Abdelouahed Donkervoort
Abdelouahed Donkervoort
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Feb 4, 2023
Amaury Lagueux
Amaury Lagueux
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Feb 3, 2023

The Container Store Customer’s Q&A

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The Container Store FAQs

FAQ

Containerstore.com Return Policy?

The Return Policy of Containerstore.com is quite flexible. If a customer is unsatisfied with an item, it can be returned with no questions asked. The store offers a 30-day return policy for all items purchased in-store or online, allowing customers to return any item, regardless of the reason, within 30 days of the purchase. There is also a 1-year return policy for select items purchased in-store or online, allowing customers to return defective items within one year of the purchase date. Customers who return items without a receipt may receive store credit, while those with a receipt may receive a full refund.

As for the Shipping Policy, shipping rates at Containerstore.com are based on the amount of the purchase. Both standard and expedited delivery options are available. The store provides a collection of creative, multifunctional, and customizable storage and organization solutions that are sold in stores and online through a high-service, differentiated shopping experience. The Container Store also provides guidelines for standard options and regulations for leading carriers.

Please note that these policies are subject to change and it's always a good idea to check the latest information on the official website of Containerstore.com.

FAQ

About Containerstore.com Prices and Cost?

At Containerstore.com, the Standard Domestic Shipping Charges are based on the regular retail price of all items before tax. The shipping charges are as follows: For merchandise total up to $14.99, the shipping cost is $9.85. For $15.00 - $24.99, it's $10.40. For $25.00 - $39.99, it's $10.95. For $40.00 - $54.99, it's $13.15. For $55.00 - $69.99, it's $14.25. For $70.00 - $98.99, it's $17.55. For $99.00 and above, the shipping cost is 0% of the merchandise total.

The price range for the featured products on the site is as follows: There are 626 items under $10, 937 items from $10 to $25, 501 items from $25 to $50, 264 items from $50 to $100, and 296 items from $100 to $500.

For Custom Spaces, there are discounts based on the amount spent on Elfa products: 20% off when you spend up to $749, 25% off when you spend $750 - $1,999, and 30% off when you spend over $2,000.

Ordering online or shopping in-store with a scanner and having it delivered anywhere in Manhattan costs just $20, while picking up your order at a store is both free and fast.

FAQ

About Containerstore.com Payment Method?

Containerstore.com offers multiple payment methods. One of the options is Afterpay, a service that allows customers to break down their payment into four smaller interest-free installments spread out every two weeks. To use Afterpay, customers check out on the website as they normally would, but select Afterpay as their payment method. They are then directed to the Afterpay website to create an account and provide their payment details, which can be Visa, Mastercard, or AMEX. If customers have used Afterpay before, they simply log into their account and complete their order. In addition to Afterpay, Containerstore.com has a consumer financing partnership with Synchrony, a premier consumer financial services company. This partnership provides another payment option for customers. Please note that the availability of these payment methods may vary and it's always a good idea to check the most current information on the Containerstore.com website.

FAQ

About Containerstore.com Popular Products and Services?

Containerstore.com is a leading specialty retailer of storage and organization solutions and custom closets. The company offers more than 11,000 products designed to transform lives through the power of organization. Some of the popular products and services include:

  • The Home Edit by iDesign Wooden Collection: This collection launched exclusively at The Container Store in May 2019. The latest organizers in the line are a fresh take on customer favorites from the original collection made from paulownia wood, which is a renewable resource. The sand and onyx woodgrain colorways appeal to trending colors and textures in today’s homes.

  • Blueland: Blueland is reimagining conventional home essentials to eliminate the need for single-use plastic packaging. Its products will eliminate the need for over 100 billion plastic bottles in the US alone. The Container Store now carries 16 Blueland products in its growing cleaning category including re-usable household cleaning spray bottles, refill tablets for hand soap, window cleaner, multi-purpose and bathroom cleaners. In November, dishwasher and laundry detergent tablets were added to the collection.

  • Cricut: Cricut, Inc. is an industry-leading creative technology company whose cutting machines and design software let consumers quickly and easily make beautiful, high-quality DIY projects. Cricut cutting machines add creative appeal to organization, personalization and customization. The Container Store introduced the Cricut Joy® smart cutting machine in November in an exclusive Home Labeling Starter Kit, along with accessories like pens, cutting and writing vinyl and paper, and tools.

  • Five Two by Food52: From the wildly popular Food52 online community and thoughtfully designed with input from legions of home cooks, a collection of five products, including a 3-piece baking set, became available in October in time for the holiday season assortment. Items like aprons, dish towels, oven mitts and compostable sponges complement the kitchen department’s everyday items.

These products and services are part of the company's focus on sustainability, small business, and category expansion. All new products are available both in stores and online. The buying team at The Container Store sources products all over the world to keep the assortment fresh and engaging as consumer needs and interests evolve. Sustainability and support of small businesses are not only priorities for the company, but the customers too, and are all reflected in these new introductions.

FAQ

What are some popular products on Containerstore.com?

Here are some popular products found on Containerstore.com:

  • Secure and water-tight clear bins: These clear weathertight totes are airtight, secure, and free of unwanted pests, moisture, and dirt. They are stackable and come in different sizes.
  • Drawer dividers: The Dream Drawer Organizers are perfect for separating clothing in an organized way. They are spring-loaded dividers that expand from 12 to 18 inches.
  • Stackable boxes for shoe collection: These drop-front shoe boxes are suitable for storing every kind of shoe from sneakers to short boots to heels.
  • Multi-purpose bins: These bins are perfect for sorting items in your pantry, fridge, office, bedroom, craft room, or bathroom. They come in four sizes and have two carry handles.
  • DIY drawer organizer kit: The InterDesign Linus Organizer Starter Kit provides several smaller containers that you can arrange in different ways to fit a 30-by-21-inch drawer.
  • 2-level under-sink organizer: The Silver 2-Drawer Mesh Organizer has two slide-out drawers where you can store cleaning supplies, personal products, toiletries, and more.

These products are not only functional but also stylish, making them a favorite among customers. They help keep your home organized and clutter-free. Remember, an organized home is a happy home!

FAQ

Who should I contact if I have questions about my order after I have made a purchase?

You can contact The Container Store at Internationalsales@containerstore.com or 855.827.1536. They are available Monday through Saturday, 9AM - 6PM and Sunday, 9AM - 6PM.
FAQ

What payment option does The Container Store support?

Currently, The Container Store supports Visa, Mastercard, PayPal, American Express, JCB, and China UnionPay, with additional payment options coming soon.
FAQ

Can I change or cancel my order after it has been placed?

The Container Store allows customers to change or cancel their order within 30 minutes of placing it, as long as it has not been processed for shipping.
FAQ

Does The Container Store ship internationally?

They offer delivery for customers in select countries and territories through their partnership with Borderfree.
FAQ

What is The Container Store's return policy?

The Container Store accepts returns within 120 days of purchase with a valid receipt or orders confirmation email. Items must be in new, unused condition and in their original packaging.

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